Decades of digital excellence mixed in a therapeutic elixir of empathy, experience and vision.
We’ve been around a long time, so we might know a thing…or two.
Soothsayers might be an exaggeration…but maybe not. Decades of experience across a diverse spectrum of backgrounds and industries bring with them an amalgam of life lessons, observations, and applied learning.
Perspectives and insights can come from just about anywhere, so when you’re only looking from the inside in, the looking glass can appear pretty narrow. When you partner with Sage Paradigm, you gain more than a consultant — you gain the accumulated insight of a firm that has operated across industries as varied as luxury retail, QSR, oil & gas, finance, travel & hospitality, health & fitness, medtech, and more. That cross-sector depth translates directly into sharper thinking, broadened perspectives, stronger decisions, and real competitive advantage. The result is an organization positioned not to follow the pack — but to disrupt it.
Getting there requires more than analytical firepower. At Sage Paradigm, we believe the most effective teams balance IQ with EQ — the technical rigor to anticipate outcomes with the human intelligence to understand the people behind them. Our consultants are thought leaders and practitioners who have lived through the shortcomings of larger firms, and who never lose sight of what matters most: delivering an exceptional experience at every turn.
Michele (Miller) Lane, Founder | CEO
Sage Paradigm’s Founder and CEO, Michele (Miller) Lane has spent the entirety of her career in mixed media from print journalism to television to radio to digital – and every emerging technology that has come thereafter. This diversity brings with it an openness and ability to cross-reference and blend old with new to create fresh perspectives and unique points of view. She is a strategist, storyteller, and public speaker who understands human-centered design, and how to win over hearts and minds by balancing their rational and emotional counterparts.
She also possesses deep understanding of a variety of disciplines, making her a true hybrid player, able to seamlessly influence and manage across business, technology, and experience teams. This ensures a holistic approach without the risk of siloed solutions.
Michele’s career has brought her immense nuggets of wisdom with notable stops at eBay, Magento, and Adobe, as well as the incredible opportunity to work intimately with international brands across a diverse collection of industry verticals for the last two decades. She had the immense privilege of launching and leading Magento’s Innovations Lab, as well as selecting and presenting talented entrepreneurs and their groundbreaking contributions on stages across the world, including during Adobe Sneaks.
She has worked with institutions including Yale and University of Pennsylvania on understanding the motivations towards higher education; created entire branding campaigns for visiting the city of Ann Arbor, Michigan; re-envisioned what giving means for the American Red Cross; helped Coca-Cola revamp their global content publishing model; showed Sentara how to make a large healthcare system feel local and personalized; made Zenni a strong competitor in the affordable eyeglass space; identified a multitude of ways in which technology could create efficiencies in the QSR industry from corporate down to the restaurants; and lead one of the largest recent IT projects for Dow Jones.
“Michele is an expert storyteller and a natural leader. Whether it be articulating the business value of a complex product, or bringing to life a brand's values, she understands how to design and deliver platforms to achieve great results.”
— BILL TARBELL, VP STRATEGY, PRODUCT & MARKET DEVELOPMENT, CONVICTIONAL
